Shasta Cloud Dashboard - Site Alarms

Created by Binny Jeshan, Modified on Tue, 25 Mar at 12:46 AM by Binny Jeshan

Site Alarms

This article provides step-by-step instructions for:

Viewing site alarms in table and map views
Managing and customizing alarm settings
Applying filters to refine alarm results
Exporting alarm data for further analysis
Accessing detailed alarm information

TABLE OF CONTENTS

Prerequisites
Step-by-Step Instructions

Prerequisites

Login to the Shasta Cloud Portal
Choose either one of Deployment view or the Network View to view the Site Alarms

Step-by-Step Instructions

Viewing the site Alarms

Step-1: Navigate to the left menu and select Dashboard. This will display the Vitals panel at the top of the page, followed by additional details below. If there are no active alarms, the panel will show the message: "No Current Critical or Major Alarms."

If any alarms are present, a list of organizations or businesses with active alarms will be displayed as shown below.

Step-2: Expand the Org / Sub-Org tree to find the drill-down view of the alarms.

Step-3: Hover over the entries listed in the Alarms Column to find more details of the alarms.

Step-4: To view more details about the alarms, click on the count, which will open the Notifications section for the corresponding organization.

Customizing the Alarms view - Columns

Step-1: In the Site alarms view, click on the Settings icon (gear symbol), to customize the following columns

Column information

Column Name	Type	Description	Hide able	Sorting	Hover action	Click action
Name (Hierarchy)	Text	Org/Venue name <Count>AP & Switch	No	Yes	No	Yes — to go to venue or Org that is displayed with Hyperlink
Alarms	Symbol + Text		Yes	Yes	Yes Displays alarm summary.	Yes - To go to History - To go to Actionable
State	Icon	Displays the state of the Org or Venue via icon - Design - Deployment - Live	Yes	No	No	No
Infrastructure	Numeric	Displays the Online/Available infra count	Yes	Yes	Yes Shows the breakdown of the count	Yes - To go to Offline infra in that context - To go to all Infra in that context
Traffic	Embed Line chart	Displays a 7-day view of traffic trend	Yes	No	No	No
Clients	Embed Line chart	Displays a 7-day view of Client trend	Yes	No	No	No
Connectivity	Embed Bar chart	Displays a 7-point (day) bar chart with each bar representing how much % of infra was available that day	Yes	No	No	Yes Opens up the bar chart in a pop-up like any other chart in Shasta UI
Avg Uptime	Numeric	Average uptime of the infrastructure	Yes	Yes	Yes Shows the time in Days, Hours, Minutes, Seconds	No

Note: The line charts do not include a scale representation on the Y-axis. For a more detailed view of trends, click on the respective organization or venue to explore its in-depth trend charts.

To view more of the Bar Chart, through click action opens up graphs and various hover options with hover over display as follows:

Step-2: To refine the displayed items in the columns, utilize either the quick filters or custom filters.

Currently, custom filters allow selection of the following options in this view.

Filter	Values
State	Design, Deployment, Live, Disabled

Viewing Alarms in Map view

Step-1: From the table view, click on the Globe icon

This will open up the map view showing the pins with appropriate color code

Step-2:

Zoom into the map to access more details.

In the given map example and quick filters, some icons display numbers. You can zoom in on these icons to reveal additional details.

In this instance, zooming in expands the icon to show three more pins, each with its own information.

Further drill down expands it fully.

Step-3: Click on the map pin to show more information about the venue.

Exporting Alarms

Step-1: From the table view, click on the Export icon

Note: Export is NOT available in the Map View.

Step-2: Find the exported file in the Downloads Folder that is set on the browser that you are currently into. The file name is saved as example: Site Alarms List-(All)-(20).xlsx

The following information is exported

Column Name	Description
Entity	It is an entity identifier in the system (Organization, Venue).
Hierarchical	A representation of the organization hierarchy, showing the relationship between the parent and child organizations.
Parent	The name of the parent organization to which current organization or venue belongs
Name	The name of the organization.
State	The state of the organization (ex. Live, Onboarding etc)
Infrastructure_Online	The infrastructure of the venues which includes online infrastructure.
Infrastructure_Total	The infrastructure of the venues which includes total infrastructure.
Avg Uptime	It refers to the time that a system, service, or infrastructure is operational and available over a given period
Alarms_Critical	The critical alarms associated with the organization.
Alarms_Major	The major alarms associated with the organization.
OrgId	The unique identifier for the organization.
OrgTypeId	The type identifier for the organization (1: Shasta, 2: MSP, 3: Business).
VenueId	The unique identifier for the venue.
VenueType	The type identifier for the venue (1: Site, 2: Sub Venue).

For further assistance if you encounter issues, please reach out to Shasta Cloud support.

Article Revision: 3.2