Overview and Key Benefits

This article provides a brief overview of various elements of the Shasta Cloud landing Dashboard, various components and their key benefits in the dashboard view.

TABLE OF CONTENTS

• Overview
  • Network and Deployment View
  • Business View
• Key Benefits
• Additional Details
• Best Practices
• FAQs

Overview

In a modern Network environment, real-time visibility and proactive management are essential for ensuring seamless network operations. The Shasta Cloud Dashboard serves as a centralized panel that provides a holistic view of network health, connectivity, performance, and alerts—all in one place.

This dashboard is designed to simplify network monitoring and troubleshooting by offering key insights into Active Alarms, Online Infrastructure, Firmware Status, Wireless Clients, Site Alarms, and Historical Trends. By leveraging this data-driven approach, administrators can make informed decisions, enhance network reliability, and maintain an optimal user experience.

Network and Deployment View

1. Left Menu - For navigation assistance
2. Status bar - Vital information such Alarms, Infrastructure availability, Firmware upgrade
3. Site Alarms - Information brief of various alarms grouped by MSP.
4. Historical Trend Charts - Historical Trends (with selectable period) for Alarms, Online infrastructure, Network throughput and Connected Wireless Clients.

Business View

In the Business view, the data remains largely the same, except that the Status Bar is replaced with Organization and Site Statistics, and Historical Trends are not included.

Key Benefits

1. Incident Awareness with Active Alarms

• Provides instant visibility into network faults, anomalies, and outages.
• Enables quick resolution of critical issues before they impact services.
• Helps maintain a 0% Active Alarms goal to ensure network stability.

2. Online Infrastructure Monitoring

• Tracks live status of all infrastructure components, including APs and switches.
• Quickly identifies and help troubleshoot offline devices, reducing downtime.
• Ensures that network resiliency and availability are consistently maintained with the help of a simplified yet informative and clean monitoring view.

3. Proactive Firmware Management

• Provides a clear view of firmware versions across all devices.
• Facilitates seamless firmware status updates, to help in ensuring that devices are always running the latest firmware with newest features and bug fix patches.
• Help to detect and mitigates firmware update failures to prevent operational disruptions.

4. Client Visibility

• Offers a real-time count of connected wired and wireless clients, helping diagnose any reliability or performance issues.

5. Centralized Site Alarm Management

• Monitors alarms specific to sites, infrastructures like switches, and access points.
• Categorizes alarms based on severity, helping prioritize critical issues.
• Prevents service degradation by enabling preemptive maintenance actions.

6. Data-Driven Insights with Historical Trends

• Tracks network performance trends over time, aiding in capacity planning.
• Identifies patterns in alarm occurrences, allowing for predictive maintenance.
• Helps analyze network throughput and client trends, supporting informed network expansion decisions.

Additional Details

• Error Codes

Best Practices

• Resolution settings

          For optimal display of Shasta UI, please use change screen resolution to 1280 (width) x X(Height) or higher.

FAQs

Q: Can i customize the widget location in the Dashboard to suit my requirements or preferences?

A: No, the various elements in the dashboards are not replaceable or hide-able elements now.

Q: Can i go lower than the recommended resolution of 1280 (width) x X(Height)?

A: Yes, you can go below the recommended resolution by choosing to continue with the alternative resolution instead. 

For further assistance if you encounter issues, please reach out to Shasta Cloud support.



Article Revision: 3.2