Release 1.4 Notes

Created by Deleted Agent, Modified on Mon, 5 Jun, 2023 at 3:59 PM by Deleted Agent

Release 1.4 notes

Major new features & enhancements:

Infrastructure

New Overview page

Revamped Infrastructure overview page with additional information presented:

Public IP display & number of connected clients.
Improved display of port properties by hover over each port icon.
Better representation of ports.
Added tabs for AP timeline & troubleshooting utilities.
Quick support ticket creation for a specific AP.
Single edit dialog of port properties.

AP events timeline - consolidates various events from the access point and cloud in a single timeline view.

Selectable time range (last 24 hours/7 days/1 month)
Example of events presented:
- Firmware upgrade.
- Configuration change.
- AP connected/disconnected.
- Interface up/down.

When clicking on the “I” in the timeline graph, the additional details of that event should be displayed.

AP troubleshooting utilities - ability to trigger networking utilities on the Access Point (Ping & DNS lookup) using the Shasta UI

One Click support ticket creation.

It is now possible to file support tickets from any Infrastructure page through the One-Click support option.

When tickets are filed via this quick support dialog box after clicking support, relevant support information needed are automatically fetched from the AP and filed along with the ticket for Shasta support team.

A confirmation message is displayed as a toast message, and a placeholder to show tickets raised under that infrastructure is updated.

AP LLDP information

AP will display more improved LLDP information like Device name, model, venue and connected VLAN(s).

Updated firmware rollout screen

When an AP firmware is rolled out, toast and email notifications shall inform users on the proposed upgrade date and time. Same information can also be accessed through Infrastructure —> Updates section.

Clicking on date and time icon shall allow rescheduling the AP firmware upgrade as per the convenience of an organization.

Managing multiple floor plans per venue

Added ability to upload multiple floor plans to the Cloud and manage on the Web-UI.
Ability to add (drag and drop), remove or move APs from the available list onto the map.

Ability to view AP details upon clicking the AP that is placed on the map.

Devices - historical connection view

The client devices historical connection is now possible to be seen under menu Devices → Disconnected

AP Smart Local Recovery

Mobile app tries to connect to the offline AP using smart recovery.

Shasta Mobile App (limited access)

Note: Mobile App is currently in beta phase, contact Shasta sales in order to get access.

Quality & performance:

Latency optimization for Cloud management end to end workflows

Workflow / Scenario	Release 1.4 duration
Dashboard login (Clicking login until all data rendered)	< 6 seconds
Device (e.g., iPhone) connect / disconnect display on dashboard	< 3 seconds
Ungraceful Device disconnect display on dashboard	1 minute
AP booting up & connecting to dashboard	1 minute
Ungraceful AP shutdown detection on dashboard (power / connectivity outage)	1 minute
Firmware upgrade (upgrade start to networks live & displayed online on dashboard)	2 minutes
Factory reset - complete boot cycle	< 1 minute 30 seconds
Factory default unit bootstrapping	< 4 minutes

Bug fixes:

100+ bugs fixed from 1.3 release (Shasta focused on tech debt reduction)

Marketplace (early access)

Shasta marketplace now allows MSPs to generate quotes for Shasta Certified Infrastructure (all-inclusive price for hardware, software and services), MSP’s can select between monthly payment / 3-year one time / 5-year one-time prices.

Web-UI - localization

The date and time displayed on the Web-UI aligns to the system time of the user of the dashboard.

If the user is in another time zone or shifts to a new time zone, all the UI references will adjust to new time zone accordingly.

Web-UI-Multi time zone referencing

The firmware upgrade listing shows the date and time from which the entire schedule is started in the time zone of the person viewing the listing.

Other Improvements

As Infrastructure MAC address is added, Cloud ZTP server settings are automatically setup
Demo device - infrastructure added with invalid MAC address will be treated as a demo device (excluded from firmware upgrade, reports & other functions)
Support ticket comments - sorted by newest on top
Ability to re-run all failed firmware updates in updates section (Internal case #997)
Networks - ability to limit a network to specific band as well “hide” SSID

Fixed issues:

Intermittent clients disconnect issues - WiFi5 Intel (7260) client, after 30+ minutes, IP traffic stops working, requiring end user to disconnect and re-connect (Internal Case #501)
Inconsistent infrastructure state information - online infra being shown as "Pending" / "Offline" (Internal case #1133)
Firmware Upgrade - "Success" being shown even before firmware upgrade is finished on access point (Internal case #596)
Firmware Version not consistently displayed in AP details (case #148)
When one venue in org is scheduled for update, it seems to update all venues in org (case #77)
Incorrect Firmware update status while downgrading firmware. (Internal case #1156)
Can't add APs to RF Profiles and modifying RF Profiles removes all APs (case #124)
Infra listing page is fails with more than 20 infrastructures in organization (Internal case #1190)
Incorrect date on dashboard graph (case #36)
Duplicate Infra visible in Infrastructure (Internal case #1063)
AP related details are wrong and not synchronized with the AP actual data (Internal case #1071)

Note: 100+ additional internal issues have been worked on as part of this release.

Known issues:

6GHz (early access), not all authentication and encryption options are supported on the UI, validated needs to be improved on the UI.
Missing Band on WF-196 AP Detail Page (Case #71)
RF profile - provide an option to enable / disable a Wi-Fi Frequency Band - to be applied across all networks on that AP (Internal case #796)
When all network types are setup on a single AP (PSK2, PSK3, SAE, Open, MSPK) the 5GHz SSIDs are not being broadcasted by an Edgecore EAP102 AP with Release 1.3 Firmware (Internal case #945)
Activation of any MPSK AAA network resulting in radios not coming up (thus affecting other network types as well) -(Internal case #1271)

Have feedback?

We encourage to use our support feature to provide feedback (enhancements & bugs) by clicking on the Organization main menu & navigating to “Support” sub-menu.