How to re-run or retry failed updates?

Created by Deleted Agent, Modified on Tue, 16 May, 2023 at 9:24 AM by Deleted Agent

Follow below steps to re-run or retry failed updates:

Step 1: Select Infrastructure from the left pane menu.


Step 2: Click on Updates, and view the right side of the screen



Step 3: Proceed below the page and find the details of the scheduled / completed upgrades.


In good cases, the status shall be as good as seen below. Here, out of the two infrastructures under the venue "Ground Floor", both of the two have upgraded well and mentioned "Up to Date"


In cases where there are failed updates due to Access point not connected during the earlier schedule, OR if there was a problem during the upgrade and it got failed, in such the status would reflect something like below. 



Step 4: Click the "retry" option icon in red. Once done, the update will re-run with a confirmation as below.


Step 5:  Please wait after this for sometime to have the retry complete to reflect the latest update status.



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