Virtual Warehouse Management

Created by Binny Jeshan, Modified on Tue, 4 Feb at 11:00 AM by Binny Jeshan

This article provides step-by-step instructions on managing the Virtual Warehouse.

Prerequisites

User must be at the top MSP-Admin Level. Virtual warehouse doesn't exist at sub-MSP/business level

Step-by-Step Instructions

Case-1: Navigating to the Warehouse Menu

Step-1: Click “Virtual Warehouse” under the “Infrastructure” Menu, as it’s sub-menu in the Left Pane.

Case-2: Adding an Infrastructure to the Warehouse

Step-1: Navigate to the Warehouse

Step-2: Click Add

Step-3: Enter Required Details

Fill in all the necessary fields on this screen, ensuring that all mandatory fields are completed.
The following table outlines the available fields and their respective allowed values.

Attribute	Data Type	Mandatory	Limit	Minimum value	Maximum value	Notes
MAC Address	Alpha-Numeric	Yes	12	-	-	MAC address should be 12 characters long with values [a-f, A-F, 0-9]. No Coln separator is allowed.
Device Type	Pull down Options	Yes	-	-	-	None
Serial Number	Alpha-Numeric	No	48	-	-	*Refer known limitations
Name	Alpha-Numeric	Yes	30	-	-
Asset Tag	Alpha-Numeric	No	48	-	-

Step-4: Click “Add”.

Expected Results

Case-2: The added infrastructure should appear under the Virtual Warehouse upon successful completion of the Add workflow.

Additional Details

Error Codes - None, the validations are performed when filling in the details. The “Add” action does not work when there is any error on one of these fields.

Best Practices

None

FAQs

Q: What is a Virtual Warehouse?

A: Virtual Warehouse is a temporary space where shipped infrastructure, such as Access Points (APs) and Switches, is associated with a specific MSP or Customer. This allows the infrastructure to be visible within the Shasta UI, enabling bulk movement to different organizations or venues. Once moved, the transfer is automatically triggered.

Q: Who can add, remove, and manage infrastructure in a Virtual Warehouse?

A: Virtual Warehouses are managed at the MSP level and are not available at the sub-MSP or business level. Only MSP-Admin users have access to add, remove, and manage infrastructure within the Virtual Warehouse.

Q: Is the Virtual Warehouse populated with infrastructure by default?
A: No, the Virtual Warehouse is empty by default. If no infrastructure has been added, the message “No Infrastructure Found” will be displayed.

Q: Why do I see the message “No Certificate found for this device!” when adding infrastructure to the Virtual Warehouse?

A: This message appears when the system does not detect a certificate for the MAC address being added. You have two options:

Proceed with adding the infrastructure as a third-party device.
Cancel the operation if a certificate is required before adding the device.

Known limitations

None